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PICKFORME PRIVACY POLICY

 

Last Updated: March 4, 2024

 

Welcome to PickforMe. We at PickforMe ("we," "us," or "our") are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information we receive from users of our services. It applies to information we collect through our PickforMe mobile application, website, and other related services, platforms, and communications where this policy is linked (collectively, our "Services").

 

Your trust is paramount to us, and thus, we adhere to the highest standards in handling your personal data and maintain transparency about our information practices. The processing of personal data through our Services is conducted in compliance with applicable privacy laws.

 

This Privacy Policy is an integral part of our Terms of Service, which are accessible through the “About PickforMe” section in our app and on our website at https://www.pickformenow.com/terms-of-service. By accessing or using our Services, you acknowledge and agree to the practices described in this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting the information we collect.

 

We may update this Privacy Policy from time to time. Should any significant changes occur, we will notify you by updating the date at the top of the policy and, in some cases, provide additional notice such as a statement on our Services or a direct communication to you. We encourage you to regularly review this Privacy Policy to stay informed about our information practices.

 

1. Important Information and Who We Are

 

Purpose of This Privacy Policy

This policy aims to inform you about how we collect and process your personal data through your use of our Services, which includes data we collect when you use our mobile application, data provided when signing up, using our decision-making assistant, or participating in surveys.

 

Contact Details

Full name of legal entity: PickforMe
Email address: support@pickformenow.com
 

Your Rights Regarding Your Personal Data

As a user of PickforMe, depending on your location, you are entitled to certain rights concerning your personal data. These rights include:

 

  • Right to Access and Know: You have the right to request information about the personal data we hold on you, including details about how we use and process this data.

  • Right to Correction: If you believe any of the personal information we have about you is incorrect or incomplete, you have the right to request that we correct or update it.

  • Right to Deletion: You can request the deletion of your personal information from our records, subject to applicable legal and operational considerations.

 

To exercise any of these rights, please contact us at support@pickformenow.com. We are committed to responding to your requests promptly and in accordance with legal requirements. Find more information in the respective “Your Legal Rights” section in this Privacy Policy.


 

2. The Data We Collect About You

In our commitment to transparency and protecting your privacy, we meticulously collect and process your personal information solely for the purposes delineated within this Privacy Policy.

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). By using our Services, you are providing us information about you. We collect, use, store, and transfer various categories of personal data, which are detailed as follows:

 

  • Identity Data: This encompasses your first name, last name, username or similar identifiers, and encrypted password data to ensure your account's security.

  • Contact Data: We collect your email address and telephone numbers to facilitate communication.

  • Technical Data: This includes your internet protocol (IP) address, login data, browser type and version, unique device identifiers, and comprehensive device information (such as operating system version, device model), which aids in optimizing our service delivery across different platforms.

  • Usage Data: Detailed records of your interactions with our Services, such as pages visited, features used, searches conducted, and your use of our decision-making assistant, including the selections you make and save, are meticulously logged to enhance service personalization and effectiveness. We collect information including timestamp, user identifiers, device identifiers, IP address, device information, and app version.

  • Marketing and Communications Data: Your preferences regarding receiving marketing from us and our third-party partners, as well as your communication preferences, are collected to tailor our outreach to your interests.

  • Cookies and Similar Technologies: To improve user experience and service efficiency, we utilize cookies and related tracking technologies, analyzing your interaction patterns with our Services.

  • Account and Profile Information: Upon creating an account through either direct registration or third-party service providers (like Apple, Google, Facebook), we store relevant personal information, including your name, profile picture, email address, and unique user identifier, to simplify service access and personalization.

  • Picker Data: Information voluntarily provided to our decision-making assistant is used to generate tailored recommendations, enhancing your user experience by storing your preferences and historical interactions.

 

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

  • Direct interactions: Your engagement with us through form submissions, communications via post, phone, email, or other mediums, account creation, service applications, marketing requests, survey participations, and feedback provisions are primary sources of your personal data. This includes personal data you provide when you:

    • use our Services;

    • apply for our products or services;

    • create an account or a profile with our Services;

    • request marketing to be sent to you;

    • enter a survey; or

    • give us feedback or contact us.

  • Automated technologies or interactions. As you navigate our services, we automatically gather technical data related to your device and interaction patterns through cookies, server logs, and similar technologies, enhancing service personalization and security.

  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

    • Technical Data from analytics providers such as Google;

    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU.

  • Social Media Connect: When you opt to sign in using your social media accounts, we obtain certain personal information from your social media profile. This method allows for a streamlined login process and helps us understand your preferences better.

  • Third-Party Login Services: Additionally, we offer the option to log in through other third-party services like Apple and Google. This provides you with alternatives for easy access to our services, during which we collect relevant personal information from the chosen third-party service.

 

This comprehensive data collection methodology not only ensures a seamless and personalized user experience but also underscores our commitment to respecting and safeguarding your privacy. By explicitly detailing the types of data collected and the collection methods, we aim to foster a transparent and trustful relationship with our users, ensuring they are fully informed about their data interactions with our Services.

 

4. How We Use and Disclose Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

  • To identify and contact you.

 

We may disclose your personal data in the following ways:

  • Service Providers: We share personal information with third-party companies that assist us in our operations. This includes providers of web hosting, fraud prevention, customer service, analytics, as well as marketing and advertising services. These vendors are required to use your information only in the service of the functions they perform for us.

  • Legal Compliance and Law Enforcement: In certain circumstances, we may disclose your personal information to comply with legal obligations or respond to lawful requests by public authorities, including meeting national security or law enforcement requirements. This may occur if we believe such disclosure is necessary to comply with legal processes or applicable laws, to protect the rights, property, and safety of PickforMe, our users, or others, or in situations where your actions may violate our policies or agreements.

  • Affiliates and Subsidiaries: We may share personal information within our corporate family, including any parent companies, subsidiaries, affiliates, or other entities under common control with PickforMe.

  • Professional Advisors: We may disclose personal information to professional advisors like lawyers and consultants to obtain advice, manage risks, or protect our business interests.

  • Corporate Transactions: In the event of corporate transactions such as mergers, acquisitions, the sale of assets, or financing, we reserve the right to transfer or disclose personal information as part of these transactions.

  • Consent-Based Sharing: We may also disclose your personal information with your consent or at your direction.

 

We ensure that these disclosures are in line with the commitments made in this Privacy Policy and adhere to appropriate confidentiality and security measures.

 

5. Data Security and Protection

At PickforMe, ensuring the security and integrity of your personal data is paramount. We have implemented robust security measures and practices to safeguard your data against accidental loss, unauthorized access, modification, and disclosure.

 

  • Advanced Security Practices: Our security infrastructure includes state-of-the-art encryption, intrusion detection, and regular security audits to ensure the highest level of protection.

  • Limited Access and Confidentiality Agreements: Access to your personal data is strictly limited to personnel who need the information to perform their job responsibilities. All our employees, agents, contractors, and third-party service providers are bound by confidentiality agreements and are instructed to process your personal data solely in accordance with our directives.

  • Utilization of Google's Secure Services: We utilize Google BigQuery, Google Cloud Storage, and other Google services for processing and storing your data. These services are hosted in data centers that are certified to the highest industry standards, ensuring world-class security and data protection. Google’s infrastructure provides advanced security features and is compliant with key industry certifications such as ISO 27001, SOC 2/3, and others, offering a secure and reliable environment for your data.

  • Ongoing Monitoring and Improvements: Our security measures are continually monitored and updated to address new threats and vulnerabilities. We are committed to adapting and enhancing our security protocols to keep up with the evolving digital landscape.

 

By implementing these rigorous security measures, we strive to provide a secure and trustworthy environment for our users. Your data's security and confidentiality are of utmost importance to us, and we are dedicated to maintaining the highest standards of data protection.


 

6. Data Retention and Information Transfer

Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for and for other business reasons explained in this Privacy Policy, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

 

Information Transfer

PickforMe is based in the United States, specifically in the state of Washington. Our operations and service providers span across the United States and various other countries. As a result, your personal information may be transferred to, stored in, or accessed from jurisdictions whose data protection laws may differ from those in your home country. By using our Services, you agree to this.

 

We take appropriate measures to ensure that your personal data is handled as described in this Privacy Policy and in accordance with applicable laws, regardless of where it is processed or stored.

 

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

 

If you wish to exercise any of the rights set out above, please contact us.

 

8. Third-Party Links

Our Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

9. Information for European and International Users

PickforMe is headquartered in the United States, and our primary data processing activities occur within the U.S. As such, the laws and regulations governing the handling of personal data in the U.S. might differ from those in your jurisdiction, especially for users in Europe and other international regions.

 

  • GDPR Compliance for European Users: If you are located in the European Economic Area (EEA), your personal data will be processed in accordance with the General Data Protection Regulation (GDPR). The GDPR provides specific rights regarding the processing of personal data of individuals in the EEA, including the right to access, correct, delete, or restrict the processing of your data.

  • Data Transfer and Consent: By using our Services, you acknowledge and agree that your personal data may be transferred to, and processed in, the United States. Although data protection laws in the United States may differ from those in your country, we take careful steps to ensure your data is handled securely and in accordance with this Privacy Policy. Your use of our Services constitutes your consent to this transfer and processing.

  • Commitment to International Data Protection Standards: We are committed to adhering to internationally recognized standards of personal data privacy protection and have implemented safeguards to ensure your personal data is adequately protected in the U.S.

  • Your Rights and Choices: Regardless of your location, we aim to provide you with the same high standard of privacy protection. You have the right to access, update, and request deletion of your personal data. Additionally, you can object to the processing of your data or request data portability as per applicable laws.

 

We encourage our international users to contact us if they have any concerns regarding the processing of their personal data. We are dedicated to addressing any queries and ensuring compliance with international data protection laws.


 

10. Policy on Children’s Use of Our Services

At PickforMe, we take the protection of children's privacy very seriously. Our Services are not designed for, nor intentionally targeted at, children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under the age of 16 without the requisite consent of a parent or legal guardian, we will take steps to delete the information as soon as possible.

 

Requirement of Parental Consent: If children under the age of 16 wish to use our Services, it must be with the explicit consent of their parent or legal guardian. It is the responsibility of the parent or guardian to monitor their children's use of our Services.

 

Verification of Parental Consent: We may implement measures to verify the consent given by the parent or legal guardian, ensuring the protection of children’s privacy as per relevant laws and regulations.

 

Notification to Parents and Guardians: In the event that we knowingly collect personal information from a child under 16, we will provide notice to the child’s parent or guardian and seek verifiable consent from them before we use or disclose the information.

 

Rights of Parents and Guardians: Parents or guardians who believe that their child has provided us with personal information without their consent should contact us immediately. We will take steps to remove such information and terminate the child's account, if applicable.

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